Shipping Information for Our Aussie Mates:

Your Aussie order is in good hands! We process and ship orders within 24-48 hours from our local warehouses for speedy delivery. Expect your package to arrive within 3 - 7 Business Days, bringing the magic of Don't Snooze to your doorstep. Shipping prices are $8.99/Standard (3-7 business days), $11.99/Express (1-3 Business Days).Although orders over $59 will receive free shipping.

For our Kiwi(NZ) friends, a standard $9.99 is the shipping fee.

For our International friends (outside Australia), a $20AUD/£9.99 shipping fee applies, and your package will be sent via standard postal service. While your anticipation builds, please allow 7-14 business days for your Don't Snooze goodies to reach you.

Returns - Embracing Your Satisfaction:

Our commitment to your contentment is unwavering. We stand proudly behind every product we offer and want you to be 100% satisfied. Should you find yourself less than thrilled, you have options: a full refund (minus any shipping charges) or a replacement product.

Take note of these key return guidelines:

  • Returns must be initiated within 30 days of purchase.
  • Products should be in pristine, new condition and within their original packaging.
  • Shipping costs for returns are to be covered by the customer.
  • An authorisation is necessary for all returns. To obtain one, simply email us at Hold off on returning the product until you've received your authorization.